Website FAQ

  • I am a person who needs long term care . How can I use this site?
  • I need help in my own language.
  • Can I sign up for health insurance using this site?
  • What time are the helpline and LiveChat open?
  • Do I need to set up an account or log in to use this site?
  • Why did you: cut off my benefits? / send my mother that upsetting letter?