While ICAN provides assistance with a wide range of health insurance issues for people who need long term care, there are many issues that are outside our scope.
This page provides a list of other websites and organizations that can help with issues outside ICAN’s scope. Please contact us if you know of a resource that would be helpful to include here!
| Issue you need help with | Resource |
| Screening for any public benefits in New York | |
| Questions about Medicare | Medicare Interactive – this is a website of the Medicare Rights Center, which is one of the organizations in ICAN. |
| Problems with health insurance for people who don’t need long term care | Community Health Advocates, another program of CSS (888) 614-5400 |
| Help enrolling in health insurance | Community Navigator Network, another program of CSS (888) 614-5400 NY State of Health, New York’s health insurance marketplace (855) 355-5777 |
| Help picking a Medicaid managed care plan (although ICAN can help with this, too) | NY Medicaid Choice Mainstream MMC: (800) 505-5678 CFEEC evaluation: (855) 222-8350 MLTC: (888) 401-6582 |
| Finding out more about long term services and supports, regardless of whether you qualify for Medicaid. | NY Connects (800) 342-9871 |
| Problems with quality of life for people living in nursing homes or other adult care facilities | NY Long Term Care Ombudsman Program |
| Help moving out of a nursing home or other facility, and returning to life in the community | NY Association on Independent Living – Open Doors (844) 545-7108 |
| Help enrolling in Medicare, picking a Part D plan, and solving problems with Medigap or Medicare Advantage | NY Health Insurance Information, Counseling and Assistance Program (HIICAP) |
| Getting legal help with housing, consumer debt, family law, or other civil legal matters | LawHelpNY |
| Peer mentors to help you learn how to recruit, train, hire and supervise your own aide through the Consumer Directed Personal Assistance Program (CDPAP) | Consumer Directed Personal Assistance Association of New York State 119 Washington Street, Suite 3A Albany, New York 12210 (855) 4CDP-PEER (855-423-7733) |
| Online forum for people with disabilities in NYC | DisabledNYC |
| Legal advocates for NYC nursing home residents experiencing abuse, neglect, civil rights violations, improper discharge planning, and unfair consumer practices. | MFY Legal Services – Nursing Home Residents Project (855) 444-6477 |
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